June 27, 2011

Refunds for Crappy Apps


"In an attempt to comply with pro-consumer laws, Apple is going to allow customers who mistakenly purchase an iOS app or get burned by a shoddy one the ability to get a refund within seven days of purchase. Don’t get too excited, though: you’ll have to live in Taiwan to take advantage of the revised return policy."

(Via Cult of Mac.)

Hey, if they can do it in Taiwan, Apple can allow a refund grace period everywhere. Seven days is a bit long, if only to comply with Taiwan's consumer laws, but a one-hour timeout is reasonable.

Here's hoping Apple sees the benefit to their customers and carries over this practice to the rest of us.