November 11, 2011

∴ @Hyundai: Nope, They Didn't Call

I apparently was premature in my assumption that when I’m told ‘your car is repaired,’ that means I’m going to get it back in a timely manner. Another day, no Sonata. Forty-three in a row, now.

My car was to be test-driven one more time last evening by Ally, the service manager at Brown’s Leesburg Hyundai, before being detailed and made ready for pickup this morning.

I was expecting a call at noon-ish today. Good thing I didn’t stay glued to the phone. Dinner time has arrived.

I’m sure they’ll come up with a good excuse, again.

Is running a service department well really this difficult?